Yes, our entire line is cruelty free and we are certified by PETA. Feel free to check out credentials.
At this time, we do not.
We accept VISA, Mastercard, Discover and American Express credit cards through PayPal. You do not need a PayPal account to process an order. Please confirm your delivery address when paying through PayPal.
We’ve made it pretty simple. Enter your email at the bottom of this page to sign up for our newsletter or follow us on any of our social media handles for announcements.
Unfortunately, once an order is placed, it cannot be adjusted. We do not offer price adjustments for products purchased before or after promotions.
We've actually made this super simple! You can click on the link on your order confirmation email any time and log in to see the status of your order. You can even see past orders and easily re-order the same products that you've already grown to love and adore!
Whooops! We're happy to help fix this – contact customer service to start the process by sending an email to: firstname.lastname@example.org. Please note, all order discrepancies are to be reported 48 hours after receiving.
If your order has not be assigned a tracking number, please quickly send us an email at email@example.com and we will try to cancel it as soon as possible.
Unfortunately, due to the volume of orders received, we are unable to change an order once it has been received.
Orders typically ship 1-2 business days after received. However, during restock, sales and new releases it can take up to 5 days to process. USA customers can expect 3-10 days to arrive. International up to 6 weeks dependent on your local customs clearance.
We ship to most countries globally via USPS. United States $5.50/International calculated at time of checkout. PLEASE NOTE: *WE ARE NOT RESPONSIBLE FOR EXTRA CUSTOM FEES THAT SOME COUNTRIES MANDATE*
We believe in providing exceptional customer service and will always do our best to assist with any issue or concern you may have with a purchased item. If a product does not meet your expectations, you have up to 7 days upon receipt to return it for a refund minus shipping and handling. To complete your request, please send an email to firstname.lastname@example.org to obtain a return authorization. If a product is damaged it may only be exchanged for the same product you originally purchased.
Eye lashes, eyeshadows, eyeshadow palettes, nail polish are not refundable/exchangeable. Exceptions are made for damaged items. All of these items are final sale and cannot be returned for a refund.
*If your question is not listed above, all other inquiries can be sent via our contact form.