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Shop Now. Enjoy now. Pay Later

Shop Now. Enjoy now. Pay Later

Shop Now. Enjoy now. Pay Later

Shop Now. Enjoy now. Pay Later

Shop Now. Enjoy now. Pay Later

FAQs

FAQs

FAQs

FAQs

FAQs

FAQs

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What is installments by Afterpay?

Installments by Afterpay is a service that allows you to make purchases and pay for them in four equal payments made every 2 weeks without any interest.

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How do I use installments by Afterpay?

Simply shop online and add items to your shopping bag and checkout as normal. At checkout choose Installments by Afterpay as your payment method. First time customers will need to register with Afterpay to provide payment details as usual. Returning customers simply log in to make their purchase. It's that easy! Please note that all items in your shopping bag must be eligible for installments by Afterpay. A minimum purchase amount of $35 applies, and you must meet additional eligibility requirements to qualify.

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Where can I use installments by Afterpay?

Installments by Afterpay can only be applied to purchases made on the www.colouredraine.com website.

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Can I use Installments by Afterpay if I'm an international customer?

Installments by Afterpay is only available to customers with U.S. billing and a U.S. mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

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How does the payment schedule work?

All customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every two weeks from the date of your first payment. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

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What if I can't pay an Afterpay installment?

If you fail to make a payment, you will be charged an $8 late payment fee and an additional $8 fee if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order amount.

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When will my items be delivered if I use Installments by Afterpay?

Afterpay orders are delivered as per our standard shipping timeframe after you have completed your order online and made your first payment.

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Is there a limit to how much I can spend on a single transaction?

Yes, a transaction value limit of $1000 applies.

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Which products are not eligible for purchase using Installments by Afterpay?

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

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How do I return or exchange an item purchased using Installments by Afterpay?

If you have changed your mind, you can return your Afterpay by mail for a refund. please check that your return or exchange meets our return policy. Afterpay will be notified of your return and will process the appropriate refunds. please do not return your purchase to Afterpay. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

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Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of faqs and terms, as well as Afterpay's privacy policy.If you have any questions about your Afterpay account, please contact Afterpay directly.

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